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We take your privacy seriously
Who are we
REO Digital Limited (REO) Chinaworks, 100 Black Prince Road, London, United Kingdom, SE1 7SJ. For Data Protection please email: [email protected]
At REO, we respect your privacy and are committed to protecting the confidentiality of your personal information. Our aim is to be as clear and open as possible about what we do and why.
Why we process your personal data
We process your personal data for our legitimate interests as a business but only if necessary for the purpose we collected it for. We may process your data for;
Sales and marketing activities such as calls, emails and other types of communications with you.
Understanding how you interact with the website and social media.
Account activity such as, email, written and verbal communications and agreements.
Financial activity, such as billing communications.
To perform obligations under a contract with you or a business you may work for.
We will only store your data, for as long as we need it to undertake any of the processes listed above.
Automated processing
To ensure our prospects and clients receive the most relevant communications from REO, we use some automated processes to undertake this. These processes (such as lead scoring and marketing based on behaviour), might indicate what the contents of a marketing email may be, or indicate to us when the best time to contact you might be.
The data we use
We use a number of different categories of data about you, as part of our normal business processes, the categories include;
Contact details.
Emails and records of verbal conversations.
REO website and social media activity.
Employment information (job title, responsibilities, position within the organisation etc).
Your status relating to our organisation, such as communication preferences and records of marketing activity that has been sent to you.
Information telling us where we obtained your data.
How we receive your personal data
The REO website offers the opportunity for its visitors to submit their details via a form (e.g. to request further information or download a resource).
From cookies: We use cookies on our website, that identify you when you visit us and tell us what pages you are viewing. We also use the information to trigger sales and marketing activity (for more information see our cookie page).
From social media: If you choose to communicate to us via any of the social media platforms.
Verbal and written communications; When you send us an email, call or write a letter, or if we meet you face to face.
Third parties; We sometimes receive personal data from third parties.
Who will see your data
Your rights
Access to your personal data
Correcting any mistakes
Data deletion
Stop processing
Moving data
Right to object to direct marketing
Object to profiling
Right to complain to the information commissioners office (ICO)
If you are not happy with an aspect of how REO are processing your data, you can lodge a complaint to the supervisory authority, which is the ICO.
Please contact us at [email protected] if you wish to exercise any of your rights or if you have any questions about the processing of your personal data by REO.
Electronic marketing
When you give us permission, we will use electronic marketing (emails, SMS, social media) to communicate items that we feel may be of interest to you, including industry and company information, updates and offers. If you do not wish to receive these communications, you will be given the opportunity to unsubscribe, by clicking on the unsubscribe link at the bottom of each email.
Website Visitor Tracking
We use a third-party service provider, Instantly, to help us understand how certain visitors from the United States engage with our website and marketing activities, and to support our business development efforts. This service may use cookies and IP-based identification technologies to associate website visits with business-related information such as company name and professional contact details.
This tracking is activated only after consent has been provided through our cookie consent mechanism and will not operate if consent is declined or withdrawn.
